Coronavirus Impact: YouTube to Use More on Automated Content Moderation

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Coronavirus Impact: YouTube to Use More on Automated Content Moderation
With the novel coronavirus outbreak assuming pandemic proportions, Google has detailed a collection of steps to to scale back the necessity for folks to commute to its places of work, notably in areas the place COVID-19 circumstances are spiraling uncontrolled. While Google, like different US tech firms, is decreasing on-site work and advising employees to make money working from home wherever attainable, additionally it is decreasing its dependence on human workers and relying extra closely on automation and AI for issues like content material moderation, and many others.

In an official weblog publish on Monday, the corporate mentioned: “In most parts of the world, we’ve recommended that everyone who can work from home should do so. We’re also increasing the ability for employees, temporary staff and vendors to work from home by rolling out remote access and equipment, like secure laptops, where feasible. We’re working closely with our partners to provide the right equipment and guidance as fast as possible”.

Most importantly for netizens, Google says that every one its services will stay absolutely purposeful, and the steps it’s taking won’t affect end-users in any method. The firm, nonetheless, is warning customers that there could also be some delays in dispute resolutions, particularly in circumstances of content material removing on YouTube, due to points with the automated processes.

According to Google: “We’ve invested significantly in automated systems for content review but they are not always as accurate or granular in their analysis of content as human reviewers … there may be an increase in content classified for removal during this time—including some content that does not violate our policies. Turnaround times for appeals against these decisions may be slower”.

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