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D2h Users Facing Service Issues as Company Faces ‘Very High Traffic’

Highlights
  • D2h customers are at present dealing with a short lived situation on account of excessive visitors
  • The viewing exercise on Sunday is likely to be much more due to Janata Curfew
  • Satellite TV often do not get hampered with heavy visitors situation

Dish TV-owned D2h has a nasty previous in relation to offering providers to the customers. In the most recent growth, D2h customers are dealing with service disruption as the corporate faces ‘Very High Traffic.’ This will certainly irk lots of D2h clients as a result of lots of residents within the nation are working from residence. This information is from Saturday as one in all our reader who occurs to be a buyer of D2h has knowledgeable us concerning the disruption. That stated, the problem is likely to be confronted by lots of D2h clients even on Sunday due to PM Narendra Modi’s ‘Janata Curfew.’ During the curfew, all of the residents are urged to remain of their homes between 7 AM to 9 PM to combat Coronavirus. During this era, lots of DTH clients will hook onto their TVs to look at Live TV.

D2h Services Hampered by Heavy Traffic: What You Need to Know

As per the mail obtained by us, D2h customers are at present proven a discover on their TV display which reads “We are facing very high traffic, as a result, our back end is slow. We are having delays in serving you. We will inform you as soon as we resume normal services.” The situation is being confronted by lots of D2h clients throughout the nation.

Due to the spike in viewing due to Coronavirus, D2h is unable to serve the customers. On Twitter, the corporate responded to lots of customers as “I would like to inform you that this is a temporary issue that we are facing with our services and my team is working in order to resolve it ASAP. Please wait for some time it will get resolved.”

However, as of this writing, the problem continues to be current and the corporate is but to roll out the repair. Satellite TV typically gained’t be hampered with such points, however D2h has a nasty previous in relation to offering good providers to the customers. In one other information, DreamDTH highlighted that D2h providers had been hampered even throughout the implementation of National Tariff Order 1.0 final yr.

Telcos and DTH Companies Working With Minimal Employees

Due to the Coronavirus outbreak in India, all the businesses’ staff are compelled to do business from home to keep away from the an infection. This has resulted in a barely delayed buyer help. For instance, we tried to achieve D2h’ buyer crew concerning the problem, but it surely took us almost 30 minutes to talk with an govt. Similarly, Tata Sky and Airtel Digital TV customers are additionally dealing with difficulties in reaching buyer help. Telecom operators are additionally noting that they’re working with a restricted crew which could lead to a very long time for responding to the queries.

“Hi, in light of COVID-19, we’re operating with a limited team and it may take longer than usual to respond to your query. This will not impact our services and commitment to our customers. You may either use our app or log on to our website for any immediate service needs,” highlighted Vodafone in a tweet.

Bharti Airtel and Reliance Jio are additionally working with restricted workers. Already, broadband operators are witnessing an enormous surge in information consumption as a result of staff at the moment are working from residence as per the federal government orders.

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