DoT will do customer customer verification within 24 hours of SIM activation whether request for new SIM or upgrade has been placed or not. If customer rejects the request for new SIM, the new SIM will not be activated.
Will help in preventing bank fraud
At present, it has become very easy to steal the personal issue of the customer. With the help of this, the fraudsters get a new SIM issued, after which the old SIM is switched off without the knowledge of the customer. Incidents like banking fraud are carried out by getting OTT from the same new SIM.
Steps taken to prevent fraud
An increase in digital transactions is being recorded in the country. Along with this, an increase in the incidents of banking fraud digital is also being recorded. It has been seen on many occasions that big banking frauds have been carried out through SIM swapping. In such a situation, the government has instructed all telecom companies to implement a new SIM within 24 hours for SIM activation.