Flipkart briefly suspends the service; Amazon prioritising important product orders solely

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Flipkart temporarily suspends the service; Amazon prioritising essential product orders only

“This situation is likely to continue until April 14th, when the 21-day lockdown in India ends”

Amazon, Flipkart, and different e-commerce platforms are going through disruptions in companies as a result of 21-day lockdown amidst pandemic coronavirus in India. While Flipkart has briefly suspended all new orders, Amazon.in has discontinued accepting orders for “lower-priority” merchandise within the nation. The latter will solely prioritise important gadgets resembling family staples, well being care, and private security in the course of the lockdown, which can final till April 14th. Apart from this, groceries apps resembling Grofers and BigBasket are struggling to acquire gadgets and ship them to prospects.

“To serve our customers’ most urgent needs while also ensuring safety of our employees, we are temporarily prioritizing our available fulfilment and logistics capacity to serve products that are currently critical for our customers such as household staples, packaged food, health care, hygiene, personal safety and other high priority products,” Amazon stated in an announcement.

Flipkart, in the meantime, stated that it’ll disable taking all orders first, after which begin enabling classes in a sequential method. “Flipkart has temporarily suspended orders as we assess the possibilities of operating in the lockdown. We are prioritising the safety of our delivery executives and seeking the support of the local governments and police authorities to meet the needs of our customers as they stay home during this lockdown,” per Rajneesh Kumar, Chief Corporate Affairs Officer at Flipkart.

Grofers Chief govt and co-founder Albinder Dhindsa instructed TechCrunch that “Our warehouses in cities like Hyderabad, Mumbai, Pune, Delhi NCR have been forced lockdown and delivery partners from our local stores are being turned back. We are working around the clock to support people who are relying highly on our services and are waiting for the essential supplies at their homes.”

It’s being reported that the Ministry of Electronics and Information Technology, a central authorities company, has requested numerous state governments to permit e-commerce to ship important merchandise.

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