Although ecommerce platforms have been allowed to supply important items and companies in Prime Minister Narendra Modi’s tackle to the nation, Flipkart determined to halt all orders from March 25 for its three provide chains — grocery, non-large items and huge objects.
“These are difficult times, times like no other. Never before, have communities stayed apart to stay safe! Never before, has been at home meant helping the nations!” the corporate posted on its web site.
In an inside e-mail despatched to workers, Adarsh Menon who’s senior vice chairman at Flipkart wrote that senior executives will “evaluate how to get supply chains back in consultation with government and stakeholders but as of now the platform will not accept any orders”.
Ecommerce big Amazon, in a weblog publish on Tuesday, mentioned that it has prioritized obtainable fulfilment and logistics capability to serve merchandise which can be at present crucial for patrons akin to family staples, packaged meals, well being care, hygiene, private security and different excessive precedence merchandise.
“This also means that we have to temporarily stop taking orders and disable shipments for lower-priority products. For all pending customer orders on lower-priority products, we are reaching out to customers and giving them a choice to cancel their orders, and receive a refund for prepaid items,” mentioned Amazon.
The firm mentioned it’s going to proceed to work with involved authorities authorities to make sure on-ground assist that may allow it to supply a extra expanded choice to fulfil buyer wants.