Speaking in regards to the initiative, Mr. Anup Bagchi, Executive Director, ICICI Bank, mentioned, “It has always been our endeavor to offer improved convenience to our customers … We have introduced this service on WhatsApp, one of the most popular instant messaging applications in the world. Our retail customers can execute a host of their banking requirements on their own, without visiting a branch. The services are instantaneous and secure. With the growing prominence of social media in every-day life, we believe that this would add immense convenience to our customers, as it allows them to bank while they are on social media”.
Stay related 24×7 with #ICICIBankWhatsAppBanking and financial institution from the consolation of your property. You can
✅ Check your account stability
✅ Block/Unblock your Cards
✅ Avail immediate mortgage affords
and rather more!
— ICICI Bank (@ICICIBank) March 30, 2020
The service, which might be accessible around the clock, could be accessed by all ICICI Bank financial savings account prospects and bank card holders with a WhatsApp account. Non ICICI Bank prospects may also use this service to know the situation of the Bank’s branches / ATMs of their neighborhood, mentioned the corporate.
To entry the service, prospects should ship a ‘Hi’ to ICICI Bank’s verified WhatsApp profile quantity, 9324953001. Upon receiving the textual content, ICICI Bank will ship a ‘secure and interactive menu’ detailing all of the accessible choices, however prospects eager about making use of the brand new performance may also jump over to the official ICICI WhatsApp Banking website for extra particulars.