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Indian Government launches WhatsApp Chatbots to create consciousness concerning the Coronavirus

The web is stuffed with misinformation concerning the ongoing Coronavirus pandemic. The authorities of India is working at guaranteeing the best data is distributed to individuals concerning the illness. For this, the federal government of India has launched a WhatsApp chatbot known as MyGov Corona Helpdesk that offers customers data pertaining to the Coronavirus. The chatbot has been constructed by a Mumbai-based agency known as Haptik Technologies. Reliance Jio acquired Haptik Technologies final yr.

“The ‘MyGov Corona Helpdesk’ has been engineered to fight rumours, educate the masses and bring a sense of calm to the current chaos-like situation. We are committed to assisting the government with all our possible strengths and resources and hope that this chatbot can help the GoI spread the right information across the nation,” Aakrit Vaish, co-founder and chief government of Haptik, instructed TechCrunch.

So how does the app work? Well, you’ll be able to merely ship a “hello” message to +919013151515 or click on here to get began with the chatbot. Once you say good day, you’re greeted with a message that reads, “This is the Government of India’s Coronavirus (COVID-19) Helpdesk to create awareness and help you and your family stay safe.” You additionally obtain an e-mail ID and emergency numbers you need to use to contact for any emergencies. Using the assigned alphabets, you can even get solutions to some widespread questions.

A. What is Coronavirus and what are its signs?

B. How does Coronavirus unfold?

C. How to cut back the danger of Coronavirus?

D. Professional recommendation By AIIMS-Director

E. Know extra on Coronavirus (together with District Wise Reported Cases)

F. Where to get assist?

We spent 5 minutes chatting with the bot, and for probably the most half, we obtained all the best solutions. Typing the title of a state confirmed us a PDF that counts the presently registered instances in that state (though the data appears to be a bit outdated).

Asking the query, “How to reduce the risk of Coronavirus?” We got a listing of Youtube movies speaking about how you can wash our fingers correctly, how you can sneeze, sustaining distance and a few paperwork about finest practices. Safe to say, the data being offered are a set of tips, guidelines, and knowledge individuals can depend on with out worrying concerning the supply as this data is coming straight from the federal government.

In addition to the federal government, service suppliers want to assist these working from residence. BSNL and MTNL are providing customers working from residence further knowledge. You can learn extra about that here. Google has added a Coronavirus search hub. You can examine that here. In this state of panic, there are these seeking to exploit the weak. You can learn extra concerning the cyberattacks in the course of the occasions of Coronavirus here.

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