Surface Earbuds have been unveiled late final 12 months and the flagship product is now prepared for primetime. Microsoft’s first wi-fi earbuds can be found at its personal on-line retailer and retailer companions, however early adopters are reporting sound points with the Surface Earbuds.
Surface Earbuds, which guarantees immersive audio through “Surface Omnisonic” sound, is reportedly plagued with pop/hiss sound. Early adopters are reporting a “hissing” sound within the background nearly continually after they lock or unlock the telephone, begin a name and play music.
Regardless of the telephone or laptop computer worth, hissing is there but it surely’s simple sufficient to disregard when you begin taking part in the music.
The “pop” or “hiss” sound, which lasts for about 2-3 seconds, may very well be heard once you lock or unlock the gadget and music is paused.
“I’ve noticed that all I need to do to trigger it is to have the phone unlocked and press the home button – then pop-hiss x 4 seconds-pop, then all back to quiet,” one consumer said.
After dozens of feedback, Microsoft confirmed that their Surface crew is investigating this challenge. On a assist discussion board thread, Microsoft’s moderator acknowledged the experiences and confirmed its crew is engaged on a repair.
In a message on a assist discussion board, a Microsoft group moderator stated:
“We apologize for the troubles you have to go through with the pop/hiss sound on your Surface Earbuds. We have raised this to our team internally. Your feedback is greatly appreciated and we will get back to you as soon as we get updates on this”.
There’s actually no telling how and when Microsoft will repair this challenge, however not less than the corporate has confirmed it’s an issue and is one thing they plan to research. For now, in case you discover sound points on Surface Earbuds, you’ll be able to elevate the priority with the Microsoft Store and look forward to extra particulars from the corporate.
It’s price noting that the problem doesn’t appear to be affecting everybody and it’s additionally doable that the bug is software-related.