Microsoft Surface Book 3 customers report issues with headphone jack

Surface Book 3
Surface Book 3

After the display cracking drawback with Surface Laptop 3, reviews are popping out that some Surface Book 3 homeowners are having issues with the headphone jack on their units.

There are various reviews across the net on this subject. In a thread posted on Microsoft’s reply discussion board, customers report that they’re listening to buzzing sound in wired headphones plugged into the 3.5mm jack of the Surface Book 3.

It seems that Surface Book 3 homeowners are experiencing a buzzing or rattling noise from the headphone jack of the premium flagship system, whatever the quantity content material is performed at.

According to reviews, the buzzing or rattling sound could possibly be heard when customers play music and buzzing sound would cease after one minute of playback. It begins once more when customers pause or resume the observe.

“I have bought four Surface Book 3 (13.5-inch), Core i7, 16GB, 256 SSD model. Except for the first one which has a slight screen problem, all the other three have the headphone jack buzzing problem. I’m sure that it’s a hardware manufacturing-related problem. It’s really disappointing when comparing the price with its quality,” one annoyed consumer famous.

A Microsoft group moderator has responded to 1 consumer by itself discussion board however the firm has not but launched any rationalization or workaround to repair the difficulty.

“As reported earlier, I had the very same issue. After getting in contact with their support, Microsoft replaced my Surface Book 3 with a new one. Unfortunately, the new device was again affected by the buzzing,” one other consumer famous.

Some customers have additionally reported crackling sound from their Surface Book 3’s audio system when Dolby Atmos is enabled.

It’s value noting that the extent of this drawback appears to range case-by-case, however there are a lot of customers complaining that that distinct buzzing sound might be heard when audio is taking part in.

At the time of writing, the precise reason for the issue is unclear and whether or not it could possibly be fastened with a firmware replace.

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