Microsoft Surface Duo black display screen problem flares up after April 2021 replace

Surface Duo black screen
Surface Duo black screen

After being in growth for almost three years and a number of other delays, Microsoft’s highly-anticipated dual-screen telephone Surface Duo was launched final yr. However, rampant points with Surface Duo had been reported final yr, and the issue appears to have gotten worse after April 2021 Update.

The costly Surface Duo was not too long ago updated with April 2021 safety fixes and normal high quality enhancements. For some customers, it is usually bringing a irritating black display screen bug.

Since updating to Surface Duo model 2021.314.9x (April 2021 replace), which was launched within the final week of April, customers are reporting that their models have encountered a bizarre black display screen downside.

Surface Duo black display screen bug is triggered within the guide mode

The April replace comprises a bug that’s inflicting some Surface Duo models to supply a black display screen in a single display screen when the system is in guide mode, doubtlessly main some customers to fret that their show could be damaged – however thankfully, the issue is the results of the brand new replace.

On Microsoft’s forums and Reddit, different customers have additionally been seeing issues consistently, whereas it comes and goes on for others. The downside can occur to these working the April 2021 replace of Surface Duo and it does look like widespread.

In one other forum thread, a Microsoft worker instructed customers set up the newest model of Microsoft Launcher. Unfortunately, this workaround shouldn’t be working for everybody, as per person stories.

“Updated the launcher and that hasn’t resolved it. I cleared the app cache, the phone has been rebooted, etc. and still the issue persists. It is happening less frequently but is still happening. It happens with or without any apps open/displayed on a screen as well. This release doesn’t seem like any QA testing was done,” a person wrote within the Microsoft boards.

In addition to the black display screen bug, April 2021 Update can also be inflicting points with efficiency, responsiveness and digital camera for some folks.

It’s vital to do not forget that the Surface Duo efficiency has at all times been a bit too uneven and the general expertise improved considerably after the latest firmware updates, excluding the April replace.

It’s probably that Microsoft is already conscious of the stories and the repair will likely be coming later this month.

If you have got discovered an answer to handle the black display screen downside in your Surface Duo, you’ll want to tell us what you probably did down within the feedback part beneath.

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