The new service is on the market throughout Bengaluru, Mumbai, New Delhi, Hyderabad, Chennai, and Pune
It will quickly increase the service to all tier-1 and a number of other tier-2 Indian cities
India is a market that thrives on buyer comfort companies comparable to doorstep supply and pick-up. It abounds in web- and app-based package deal supply companies comparable to Dunzo and eKart. Just about something and all the pieces will be home-delivered as of late, together with groceries, medicines, and even lead-acid inverter batteries. It’s solely becoming then that OnePlus ought to increase its buyer service choices to incorporate doorstep repair in order to deepen its footprint in the Indian market as a premium smartphone model.
The well-known Chinese electronics firm introduced earlier at present that OnePlus clients would have the ability to avail a doorstep repair service for his or her handset by way of the OnePlus Care app that’s downloadable from the Google Play Store. The new service is at the moment accessible throughout a number of Indian metros, together with Bengaluru, Mumbai, New Delhi, Hyderabad, Chennai, and Pune. The firm plans to increase the service to all tier-1 and a number of other tier-2 cities in India by the tip of the 12 months.
According to OnePlus, clients can use the app to guide a time slot that’s handy for them and anticipate an authorised engineer to go to their place of residence to carry out handset repairs. “As an extension to this initiative, OnePlus also provides free product pick-up and drop-off service for OnePlus users seeking to resolve any issues with their product. This service is available in over 8000 pin codes, covering 80% of India,” reads the press launch shared with us.
OnePlus says that it has launched the doorstep repair service to spice up its model picture as one which caters to premium smartphone customers. Prior to the launch, it ran the service in pilot section for a interval of six months. It isn’t clear in the mean time if OnePlus will increase the service to different international locations. Reports discovered on-line say OnePlus will launch the OnePlus eight collection of smartphones someday in the center of April. For the primary time in OnePlus historical past, the brand new collection ought to encompass not two however three fashions.