Reliance Jio starts disconnecting numbers that haven’t subscribed to Prime Membership


Reliance Jio has started disconnecting users who haven’t recharged their number for Prime Membership. The disconnection is being conducted in a phased manner and some people have received a message warning them to recharge their number in order to continue using Jio’s services. The disconnection is for those who haven’t subscribed for Prime Membership, and by extension the new Dhan Dhana Dhan plans. Those who haven’t yet recharged their phone or subscribed to Jio’s plans can still do so via the Reliance Jio website.

The disconnection of numbers shouldn’t come as a surprise as Jio had warned of the same in its Dhan Dhana Dhan press statement. The operator had said, “Existing Jio customers who have not done their first recharge so far, need to do so by 15 April 2017 to avoid degradation and/or discontinuation of services.”

Reliance Jio last week announced a new plan for those who hadn’t signed up for its Summer Surprise offer called the Jio Dhan Dhana Dhan offer. The latest Jio plan was basically the same as the Summer Surprise Offer, giving three months of 1GB per day 4G data (along with other benefits) to anyone who recharges for Rs. 309 or more, plus another Rs. 99 to subscribe for Jio Prime. At the time of the announcement, Reliance Jio had stated that users need to subscribe to Jio Prime membership plan and buy the Rs. 309 or more recharge by April 15 in order to “to avoid degradation and/or discontinuation of services.” With the April 15 deadline for Jio Prime and Jio Summer Surprise offer now gone, many are wondering what will happen next – here’s the answer.


To recall, Jio had initially said that subscribers had till March 31 to sign up for Prime and that it would start its tariff plans from April 1 onwards. The company later announced that the deadline would be extended till April 15 and introduced a new offer called Summer Surprise offer. However, following the advice of TRAI, the operator scrapped the Summer Surprise offer. It then introduced the Dhan Dhana Dhan offer. 

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