Samsung India Now Offers Customer Support through WhatsApp

Samsung India Now Offers Customer Support via WhatsApp
Given the present circumstances as a result of coronavirus pandemic, availing buyer help from manufacturers is usually a problem. As a step to make it simpler for purchasers, Samsung India has now began providing buyer help by way of WhatsApp.

If you’re a Samsung buyer, all you must do is textual content Samsung’s WhatsApp help quantity 1800-5-7267864. After saving the quantity, you’ll see it in your WhatsApp contacts record. Open the chat window and ship them your question. You can avail technical help, get details about service middle areas, restore standing, and extra. The service is out there from 9 AM to 6 PM on all days of the week.

Apart from WhatsApp, Samsung affords plenty of buyer help choices similar to distant help, reside chat, name center-based technical help, video suggestions, and Samsung Members app. Samsung claims to resolve over 70,000 queries by way of distant help each month. The firm affords distant help to all Samsung smartphone and Smart TV customers.

In case you didn’t know already, the Samsung Members app has over 9 million customers. Samsung prospects could use the app for reside chat, inserting service requests, monitoring restore progress, distant help, and cellphone diagnostics. Moreover, there’s a group part that you could be use for serving to your self and fascinating with different Samsung customers.

“WhatsApp help is one other step we now have taken to supply contactless service choices to our customers, particularly within the present scenario. We are assured that this may assist us deepen our shopper join whereas offering higher comfort to them. We are hopeful our customers will make the most of the WhatsApp help service to make sure they keep dwelling and keep secure,” stated Sunil Cutinha, Vice President, Customer Service, Samsung India.

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