Sony apologizes for PlayStation 5 pre-order catastrophe

Sony apologizes for PlayStation 5 pre-order disaster

Pre-orders for Sony’s next-gen console, the PlayStation 5, opened shortly after the corporate introduced its launch date and price particulars. To put it properly, it was a large number. Retailers went rogue and opened pre-orders early — a day forward of the Sept. 17 date introduced by Sony. Sites crashed and other people panicked questioning whether or not they’d get their arms on a next-gen console or not.

As it seems, Sony has acknowledged the error of its methods. “Let’s be honest: PS5 preorders could have been been a lot smoother,” Sony tweeted from the PlayStation Twitter account on Saturday. “We truly apologize for that. Over the next few days, we will release more PS5 consoles for preorder — retailers will share more details. And more PS5s will be available through the end of the year.”

Specific particulars on future pre-order home windows are nonetheless unclear.

To add extra chaos to the pre-order mess, Amazon reported on Friday that individuals who did safe pre-orders would possibly nonetheless see delays in getting their consoles. The firm emailed pre-order prospects and warned them they “may not receive this item on the day it is released due to high demand.” It continued: “We’ll make every effort to get the item to you as soon as possible once released.”

Sony’s next-gen competitor, Microsoft, is opening pre-orders for the Xbox Series X and Xbox Series S on Sept. 22. The firm seems to be extra assured in its pre-order processing, offering actual timing for the pre-order launch. Pre-orders open Tuesday at 11 a.m. EDT.

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