The official Microsoft Store now lists Surface Duo at $1,199 and $1,399 for the 128GB and 256GB storage variants respectively. It is a flat low cost of $200 on the unique pricing. If a purchaser will get foldable from BestBuy and prompts it on AT&T, Sprint, or Verizon, he’ll obtain a further $100 off. This takes complete financial savings to $300 which is a big price distinction inside such a brief span of time.
As one would anticipate, early adopters of the telephone usually are not blissful in regards to the state of affairs. Many of them have even approached Microsoft for requesting a full refund or no less than $200 to carry parity. The group has agreed to problem refunds however the precise course of just isn’t as simple as many had been hoping for. There had been expectations that Microsoft will simply provide a $200 cheque or retailer credit score however as an alternative, there are a couple of steps concerned.
It is claimed that Microsoft desires customers to return their Surface Duo items throughout the 60-day return interval. They will get a full refund for doing so after which they’ll purchase a brand new unit by paying the present costs. The problem is that Microsoft is claimed to be not releasing the quantity till it has obtained the outdated unit. Additionally, completely different Microsoft shops and executives have various things to say in regards to the coverage that’s including to the confusion. We would counsel you’ve a one-on-one dialog with the help group earlier than continuing with the refund course of.