Windows 10 failure: Lenovo confirms BSOD, extra customers report bugs


After making use of the Windows 10 August replace, in case you’re having issues along with your laptop computer, particularly Lenovo ThinkPad, you’re not the one one.

A bug in Windows 10 KB4566782 and Lenovo’s BIOS is inflicting ThinkPad laptops to get caught in Blue Screen of Death (BSOD). Lenovo has launched an announcement providing a workaround that appears to repair the problem for customers, however non-Lenovo house owners are additionally operating into issues after August patch.

In an announcement, a Lenovo consultant famous that the issue has one thing to do with the BIOS setting “Enhanced Windows Biometric Security” which is within the Security -> Virtualization menu of BIOS Setup.

According to Lenovo, Windows has not but carried out the software program for this BIOS setting, so it doesn’t serve any goal and it may be safely disabled.

Lenovo Canada has additionally revealed a assist document that claims Windows 10’s KB4566782 (August 2020 replace) may bother ThinkPad house owners with the next points:

  • BSOD when beginning your gadget.
  • BSOD when beginning the Lenovo Vantage app.
  • BSOD when operating Windows Defender Scan.
  • Issues with Windows Hello, Intel Management Engine, and IT Camera.


After putting in Windows 10 KB4566782, Lenovo house owners have been greeted to a Blue Screen of Death error that learn: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED – ldiagio.sys.

Windows 10 System Thread BSOD

This error normally happens when Vantage app is attempting to make use of the Intel Management Engine to interface with the firmware, however the course of is prevented by this BIOS setting and Windows 10’s August replace.

To repair “SYSTEM_THREAD_EXCEPTION_NOT_HANDLED – ldiagio.sys” error, comply with these steps:

  1. Boot into the BIOS settings.
  2. Navigate to Security.
  3. Click on ‘Virtualization’.
  4. Turn off “Enhanced Windows Biometric Security” in Security -> Virtualization menu.
  5. Boot to desktop.

The above workaround will resolve the issue with ThinkPad merchandise solely.

Non-Lenovo-owners are additionally affected

If you don’t use a ThinkPad laptop computer, however you’re nonetheless getting Blue Screen of Death errors, you’re the one one. The Blue Screen of Death bug has additionally surfaced on non-ThinkPad-machines, in keeping with stories in our feedback part, Reddit, and Microsoft’s boards/Feedback Hub.

Unfortunately, when the Blue Screen of Death seems, there may be nothing that may be achieved.

Some customers have additionally skilled a whole crash of system and sluggish efficiency throughout the boot.

“I went from a perfectly fine, basically brand new computer, to more busted than the old PC I replaced, basically overnight,” one Reddit person noted.

Again, we don’t understand how widespread the issue is, however we at the very least have a affirmation from Lenovo that one thing is mistaken with the Windows 10’s August replace. There are numerous stories on social media and boards describing the problem, however customers have did not discover a correct workaround.

For some customers, turning off virtualization characteristic resolves the Blue Screens error, whereas others report uninstalling the August replace is one of the simplest ways to go.

The publish Windows 10 failure: Lenovo confirms BSOD, extra customers report bugs appeared first on Windows Latest

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