Some customers who’ve put in current Windows 10 updates together with KB4549951 have reported that their consumer profile with all the info, customizations and paperwork weren’t loading once they logged in. After the updates are utilized, Windows 10 boots with a mysterious non permanent consumer profile bug and it may transfer your knowledge and even delete them.
We’ve been reporting about this bug for months and it seems that the difficulty remains to be there, and it may have an effect on anybody. It’s not clear why or how Windows 10 masses with a completely new consumer profile.
A lot of customers additionally reported that their knowledge together with paperwork or photos disappeared after they put in Windows 10 KB4549951, which was launched on April 14.
After the replace is utilized, Windows renames regular consumer profile folder, then creates and masses a brief consumer profile when the PC boots up.
The unique profile is renamed when Windows 10 replace is put in and knowledge together with system customizations magically disappear, however the excellent news is, the bug doesn’t completely delete profile or knowledge for a lot of the customers.
The unique profile ought to nonetheless be in C: > Users, however your knowledge can be in a file ending with “.ooo” or “.bak”.
Fortunately, there are methods to get it again. If you restart Windows for a minimum of 6 to 8 occasions, the consumer profile and the info ought to return.
It’s not clear what number of restarts are wanted, nor whether or not it really works for everybody. For instance, some customers reported that their information fully disappeared they usually’re unable to seek out or restore it.
Some customers additionally reported the issue after updating to Windows 10 model 1909 from 1903
According to a number of Microsoft help workers, you may as well resolve the issue by establishing a brand new account after which manually transferring the info from the non permanent account over to it.
The extra constant choice is to only backup the information saved within the system drive earlier than putting in the updates. You ought to all the time preserve the backup of the info that are on the identical partition as your working system.
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