Windows 10 KB4556799: Audio points, momentary knowledge loss

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Windows 10 KB4556799, which is the newest cumulative replace, is plagued with a minimum of two points—damaged audio and momentary consumer profile (knowledge loss). Microsoft launched KB4556799 on May 12 and the replace was supposed to repair safety points, however customers are reporting that Windows 10’s newest patch is inflicting points with audio.

These issues seem to fluctuate from individual to individual and it doesn’t have an effect on each set up of Windows 10.

According to consumer experiences, Windows 10’s reset all of their audio driver configurations and even removes Realtek audio driver. Others famous that their audio units don’t move sound when the replace is put in.

“With this update, my audio devices have been completely broken. I have Realtek audio drivers and I can’t play anything via the speaker and even the headphones. I’m experiencing the problem on my desktop and Surface Pro 6. I clicked on the Sound icon and initiated Troubleshooting, which said that audio enhancements couldn’t be loaded. I uninstalled the update and audio is now back,” one consumer informed us within the feedback.

“I installed the update and audio drivers are missing. The Troubleshooter is also not working and I am unable to uninstall the update because buttons within Settings are also not working,” one other consumer informed us.

There seems to be a sample that I’ve observed. If you may have Audio Enchantments enabled on your audio gadget, you would possibly expertise the next points after putting in the patch:

  • Playback issues.
  • Sound distortion.
  • Audio units wouldn’t move sound.
  • Sound will move concurrently through the headphone and audio system.

Users have additionally documented comparable Windows 10 audio issues on Reddit (1, 2), Microsoft’s reply forum and within the Feedback Hub.

KB4556799 issues

“After this update, sound comes from both the headphones and laptop’s speakers simultaneously,” one consumer famous within the Feedback Hub.

How to repair audio points after KB4556799

If you’re experiencing audio points after the replace, observe these steps:

  1. Right-click on the amount icon on the taskbar.
    Sound context menu
  2. Open Sound Settings.
    Sound settings
  3. Click on ‘Sound Control Panel’ within the Settings.
  4. Under the Playback tab, right-click on Realtek audio system to open the Properties dialog.
    Sound control panel
  5. Under the Advanced tab, disable ‘Audio enhancements’.
    Speaker properties
  6. Click ‘OK’ to use the modifications.

You may additionally must disable all sound enhancements on your different audio units.

Disable enhancements
Disable enhancements on your headphones

If your Realtex driver is lacking, obtain the unique driver from the PC producer’s web site and set up it.

Changing Windows 10’s audio settings so the standard is at 16-bit might additionally resolve among the issues.

If nothing works for you, it’s best to take away the replace solely and pause the replace till a brand new replace is obtainable. That will be achieved by going into the Update & Security web page in Settings, heading to Advanced choices.

Temporary consumer profile (knowledge loss)

The audio points aren’t the one issues with the KB4556799 replace, both, with some individuals claiming that the replace has deleted their knowledge and information, footage or paperwork are lacking.

“My computer automatically updated to this version and ALL of my computer files were deleted. I am not sure how to recover them and I don’t want to make the problem worse,” a consumer noted.

“All my files are gone it is like the computer was wiped clean,” one other consumer confirmed knowledge loss bug.

It’s alarming to all of the sudden have knowledge lacking and all OS settings set to defaults, however the excellent news is, the profile and the info together with desktop customizations are nonetheless there.

Windows 10 masses a short lived consumer profile throughout the replace set up course of, reasonably than the traditional consumer profile. As a end result, customers have observed that their desktop customization, pinned taskbar apps or information within the folders resembling Documents and Pictures have disappeared.

The knowledge together with information and footage are nonetheless there, however they belong to the principle consumer profile and also you gained’t see the folders when Windows 10 masses with a brand new momentary profile.

The momentary consumer profile difficulty has been reported many occasions on the discussion board and within the Feedback Hub, however Microsoft hasn’t formally documented the bug but. It’s not clear how the updates are triggering the momentary consumer profile, however there’s a workaround that also works.

To repair the momentary consumer profile difficulty, restart the affected system six to eight occasions – all the way in which to the desktop – seems to have helped some customers, however that will not work for everybody.

The extra constant possibility is to only uninstall the replace by following these steps:

  1. Open Settings > Update & safety > View Update History
  2. Click on ‘Uninstall updates’
  3. Using the search field, search the replace package deal.
  4. Highlight the replace.
  5. Click “Uninstall” button on the prime of the record.
  6. Click “Yes” to substantiate your choice.
  7. Reboot your PC when required.

If you’re conscious of every other issues with the replace otherwise you want extra assist, tell us within the feedback under.

The publish Windows 10 KB4556799: Audio points, momentary knowledge loss appeared first on Windows Latest

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